Withdrawal Process

1. Log In Through GEMS Portal or GEMS Connect APP

Please complete the online transfer through GEMS Parent Portal or the GEMS Connect APP using your GEMS parent username and password.

If you continue to have difficulty with logging in, and require a password reset, please email [email protected] to request a reset of your password.

2. Clear All Accounts

During the last two weeks prior to your child’s withdrawal from school, please ensure that all accounts are clear. This means returning all library and text books, returning the family passes, returning any IT equipment and ensuring outstanding fees are cleared in all departments. Please note, that we will not be able to issue Transfer certificate and Report card unless all accounts are cleared. If you have questions about what remains outstanding, please contact [email protected].

3. Transfer Documentation

Documents will only be prepared upon request. If you are in need of any transfer documentation, please inform the Admissions Office of your requested documents at least 2 weeks in advance.  If the student account has been cleared, the transfer documentation will be available on the last date of attendance. You are welcome to collect these documents from the Registrar’s office on between 2:00pm-4:30pm during regular working days. Please understand that we will not be able to release any documentation prior to the last date of attendance.

For further clarification, please do not hesitate to contact our Admissions office at [email protected]

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